Ocean Maya Royale Adults Only Hotel Playa del Carmen, Playa del Carmen
176US$
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Key details
About the Hotel
Carretera Federal Chetumal, Km. 299,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Privilege Junior Suite
Max:
2 persons
485 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
room details
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Superior Deluxe Room
Max:
2 persons
380 sq. feet
Bed options:
1 King Size Bed
Sea view
Shower
Balcony
room details
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Honeymoon King Room
Max:
2 persons
485 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Adults only
- Baggage storage
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
- Snorkeling
- Tennis court
Services
- Room service
- Housekeeping
- Car rental
- Laundry
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Entertainment
- Garden area
- Spa & wellness center
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Location
Carretera Federal Chetumal, Km. 299,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Federal Chetumal, Km. 299,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Events
Salon Tres Rios I
3600 ft
Punta Bete
2.0
mi
Calle Xcalacoco North of Playa del Carmen
Playa
2.4
mi
Punta Venado
2.8
mi
Beach
Xcalacoco
2.7
mi
Golf Course
Grand Coral Golf Riviera Maya
3.1
mi
Golf Course
El Camaleon Golf Course
10.7
mi
Nearby
Museums
Zona Arqueologica Tulum
1300 ft
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
8.6
Location
8.2
Service
7.6
Dining
7.2
Sarah
United States of America,
February
2025
7.2/10
My time at Ocean Maya Royale was fantastic! The entertainment staff truly made my stay nice, especially with lively activities that kept everyone engaged. The food at the various restaurants was mostly excellent, though I had some issues with room service. Overall, it was a wonderful getaway that I would love to relive.
Rooms
10.0
The room was beautifully updated with a walk-in shower and a jacuzzi tub on the deck, and it was kept really clean throughout my stay.
Service
8.0
Most of the staff were friendly and helpful, especially the entertainment crew who consistently brought energy and fun. However, I did have a few hiccups with room service not being timely or accurate.
Location
10.0
The resort is nestled right on the beach, which was amazing. I loved being so close to all the activities right by the water.
Dining
8.0
Dining options were varied with something for every taste, but the Mexican restaurant left a bit to be desired compared to the others. The service there was good, but I expected better food quality.
Facilities
7.0
The facilities included great amenities and a lovely spa, but some privilege services at the beach didn’t meet my expectations.
Randy
United States of America,
January
2025
5.6/10
My stay at Ocean Maya Royale was fantastic overall, with great food options and friendly staff. The beach had some seaweed issues, but the team worked hard to maintain it. The only real downside was the occasional wait for dinner reservations. Still, I’m already looking forward to my next visit!
Rooms
9.0
I stayed in a Privilege Honeymoon Suite, which was comfortable and well-appointed, although the shower door design was a bit odd. The location offered great privacy and direct access to the amenities.
Service
8.0
Most of the staff were incredibly friendly and accommodating, but I found the butler service could have been more attentive. Consistently, the housekeeping team did an excellent job keeping our room clean.
Location
10.0
The resort is nestled in a shaded area right on the beach, perfect for relaxing and enjoying the beautiful surroundings. Plus, it was easy to access the beach with gorgeous white sand.
Dining
9.0
I was pleasantly surprised by the food quality throughout the restaurants, especially the Blue Moon and the Italian restaurant. While the privilege lounge breakfast was lovely, the lunch service could be slow at times.
Facilities
9.0
The facilities were well-maintained with plenty of options for leisure, including room service, a fun activity pool, and a beautiful beachfront area.
Tim
United States of America,
December
2024
7.2/10
I had a fantastic time at Ocean Maya Royale. The entertainment staff truly made my experience lovely. However, the food quality was inconsistent, with some days being better than others. Overall, I would gladly return for the beautiful beaches and friendly service.
Rooms
8.0
The room was spacious and clean, featuring a king bed with a lovely view of the pools and ocean. Daily housekeeping kept everything tidy, though the air conditioning worked a bit too well at times.
Service
7.0
Most of the staff were attentive and genuinely friendly, making me feel welcome throughout my stay. However, there were a couple of moments when the service was slow, especially when I needed water in my room.
Location
8.0
Situated a bit far from Playa del Carmen, I appreciated the tranquil environment of the resort. The grounds were lush and offered a pleasant walk to the various amenities.
Dining
6.0
Dining options included a buffet and a few à la carte restaurants. While I enjoyed some meals, especially at El Charro, other dining experiences were merely average.
Facilities
7.0
The resort boasted two pools and a beautiful beach area. While the 'party' pool was lively, the quieter areas provided a nice escape for relaxation, although the beach itself was limited.
Michael
United States of America,
December
2024
5.6/10
During my stay at Ocean Maya Royale, I enjoyed the beautiful beach area and well-maintained grounds. though the experience was marred by loud guests and occasional service issues. The staff were friendly and attentive, making me feel welcome. However, the dining experience was hit-or-miss, with some meals not meeting expectations.
Rooms
8.0
The rooms were spacious and had a beautiful walk-in shower, though I experienced issues with the air conditioning and mosquitoes in the room.
Service
6.0
The staff were generally friendly and attentive. but I faced delays with room service and some maintenance issues went unresolved.
Location
6.0
The resort is set in a gorgeous location, but it's quite far from town, making excursions inconvenient.
Dining
7.0
The buffet offered a variety of options, though the quality was inconsistent. The Mexican and Italian restaurants were enjoyable, but I struggled with the dim lighting.
Facilities
7.0
I appreciated the well-maintained beach and pool areas, though I encountered some noise and crowding at times.
Patrick
United States of America,
November
2024
5.2/10
My stay at Ocean Maya Royale had its highs and lows. While the staff were incredibly friendly and accommodating, the beach was disappointing due to the overwhelming seaweed issue. The food was generally good, especially at the a la carte restaurants, but I experienced some letdowns in the dining options. Overall, it was a mixed experience that leaves room for improvement.
Rooms
8.0
I stayed in a spacious double room with a fantastic ocean view. It was comfortable, but I wish the toiletries had been more luxurious.
Service
9.0
The service from the staff was impressive; they worked hard to make my experience enjoyable. Special shoutouts to the pool and entertainment staff who were always friendly.
Location
7.0
The hotel's location was quite secluded, which made it a bit of a trek to get to town. However, being close to the beach had its advantages.
Dining
6.0
Dining was a mixed bag. While the main buffet had good options, I was disappointed with the Italian restaurant's watery dishes. The a la carte options, however, offered more satisfying meals.
Facilities
7.0
Facilities were decent, but I found the towel situation at the pool frustrating as people reserved beds too early and it wasn't effectively managed.
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